Dan19665 0 Report post Posted March 19 Hi am trying to reset the WIC counter however when I try to do this I am getting an error saying "Could not execute query on the server side. Please, wait a while and try later". I have waited however I am still getting this error. I am also not getting a box to enter my key when I click to reset the waste counter? Please help as I have purchased a key and need to use my printer ASAP. Thanks. Share this post Link to post Share on other sites
wic.support 31 Report post Posted March 19 Good day. What is the printer's model? Also, in the wic's menu select `support : send error report` and I will check log files. Share this post Link to post Share on other sites
Dan19665 0 Report post Posted March 19 Epson ET-2860. I have sent the report. Thanks. Share this post Link to post Share on other sites
wic.support 31 Report post Posted March 19 This should be fixed, please, try again. Share this post Link to post Share on other sites
ezee 0 Report post Posted March 22 hello, im having the same issue. My printer model is ET-2800. pls help asap. Share this post Link to post Share on other sites
