Jan 0 Report post Posted September 15, 2020 I need inizialize waste ink absorber of paper plane when print with no margin (NO MAIN WASTE INK TANK). The adjustment program on 2manuals can do it?Thanks. Share this post Link to post Share on other sites
wic.support 31 Report post Posted September 15, 2020 Ajustment program can reset platen pad counters of the printer. Share this post Link to post Share on other sites
Jan 0 Report post Posted September 16, 2020 I have just bought the adjustment program but i can't reset ink overflow error and sequential adjustment mode don't work. Share this post Link to post Share on other sites
John_Admin 390 Report post Posted September 16, 2020 what error exactly do you want to reset??? Share this post Link to post Share on other sites
Jan 0 Report post Posted September 16, 2020 INK OVERFLOW ERROR. Share this post Link to post Share on other sites
John_Admin 390 Report post Posted September 16, 2020 i can't reset ink overflow error Doesn't exist software to reset ink cartridges levels Adjustment program is for making printers adjustments and maintenance Where did you get that?? Share this post Link to post Share on other sites
Jan 0 Report post Posted September 17, 2020 Image from adjustment program status printer. The printer have chipless firmware. Display printer tell: "Parts inside the printer have reached the end of their service life" Share this post Link to post Share on other sites
wic.support 31 Report post Posted September 17, 2020 When you are trying to read platen counter what value it shows? Also what status is shown in WICReset? Share this post Link to post Share on other sites
John_Admin 390 Report post Posted September 18, 2020 Reset chip on maintenance cartridge by chip resetter or replace chip on maintenance cartridge by new Share this post Link to post Share on other sites
Jan 0 Report post Posted September 18, 2020 Maintenace tank was raplaced with a new original before buying adjustment program. Share this post Link to post Share on other sites
John_Admin 390 Report post Posted September 20, 2020 When you are trying to read platen counter what value it shows? Also what status is shown in WICReset? Share this post Link to post Share on other sites
Jan 0 Report post Posted September 22, 2020 I can't attach files (0,06MB is too low!) Share this post Link to post Share on other sites
wic.support 31 Report post Posted September 22, 2020 Write it as a text then. Share this post Link to post Share on other sites
Jan 0 Report post Posted September 30, 2020 WIC RESET UTILITY STATUS WASTE INK PAD COUNTER OVERFLOW ERROR BLACK UNAVAILABLE CIAN UNAVAILABLEMAGENTA UNAVAILABLE YELLOW UNAVAILABLE Share this post Link to post Share on other sites
Jan 0 Report post Posted September 30, 2020 ADJUSTMENT PROGRAM STATUS WINDOW INK OVERFLOW ERROR BLACK: OK CIAN: OKMAGENTA: OK YELLOW: OK MAINTENANCE BOX: OK Share this post Link to post Share on other sites
Jan 0 Report post Posted September 30, 2020 PRINTER DISPLAY : (ITALIAN) ERRORE MANUTENZIONE TAMPONE DI INCHIOSTRO ALLA FINE DELLA VITA UTILE. CONTATTARE L'ASSISTENZA EPSON Share this post Link to post Share on other sites
wic.support 31 Report post Posted September 30, 2020 In the WICReset in the settings (main menu > file > settings) enable advanced functions then in the list at the bottom of the main interface in the `Iniialization and Conversions` section select `Reset the platen pad counter`, when operation is completed restart the printer and write the results. Share this post Link to post Share on other sites
Jan 0 Report post Posted September 30, 2020 Solved. Thank you very much. Share this post Link to post Share on other sites