irvinearts@hotmail.co.uk 0 Report post Posted September 22 Just purchased the Epson R3000 Service Adjustment Program which I finally got to download properly, unzipped all the files and pressed Ink Charge which is what I needed. it keeps coming up with a communication error code 20000107 and the printer says some of my cartridges can't be recognised (they are all genuine? Printer was working fine also - I just have no magenta ink showing in prints despite cleaning, so believe the ink charge can help with this). How can I get the ink charge to work? Thanks Heather Share this post Link to post Share on other sites
John_Admin 386 Report post Posted September 22 What ink levels show Epson Status Monitor? What printer status it shows - must be Ready to print Share this post Link to post Share on other sites
irvinearts@hotmail.co.uk 0 Report post Posted September 22 Hi John Definitely ready to print, ink levels all look good (at least over 1/3 on all)? Thanks Heather Share this post Link to post Share on other sites
wic.support 30 Report post Posted September 22 Good day. I`m not sure about this model specifically, but I have seen very similar problem in the past with the different printer and the treshhold there was 60%. When you get an error about unrecognised cartridges does it only affect colors under some level or all of them? Share this post Link to post Share on other sites
irvinearts@hotmail.co.uk 0 Report post Posted September 22 Yes, it's only on ones of a lesser level. So maybe I need to have new cartridges to perform the charge? Share this post Link to post Share on other sites
wic.support 30 Report post Posted September 23 Yes, you will need mostly full cartridges to perform this, also it will waste a lot of those inks. Share this post Link to post Share on other sites