Jeff Garcia 0 Report post Posted January 21 Hi, guys. After activate two WF-M5799 with License software, both printers lost the LAN connection. Is there any solution for ir? Thanks in advace for your support. Share this post Link to post Share on other sites
Jeff Garcia 0 Report post Posted January 23 Hello, Any solution for it? Share this post Link to post Share on other sites
wic.support 31 Report post Posted January 29 Good day. What firmware version you are using? Please, check on the printer or using WIC. Share this post Link to post Share on other sites
Jeff Garcia 0 Report post Posted January 30 Hello, Thanks for your answer. The firmware version used is WFM5799_FWG240TL_CR29LA_CR99Z9, the one that I´ve downloaded from chiplessSolutions.com Follow the link where I downloaded the firmware: https://www.chiplesssolutions.com/download/chipless/WFM5799_FWG240TL_CR29LA_CR99Z9.zip Curiously, this issue is occurring in two different machines. Share this post Link to post Share on other sites
Jeff Garcia 0 Report post Posted February 12 Hello, guys. Any sollution for this case? I have to give a feedback to my costumer. Thanks. Jeff. Share this post Link to post Share on other sites
Alex13 0 Report post Posted February 13 instal this firmware - https://www.chiplesssolutions.com/download/chipless/WFC5790_FWG238TL_CV24M3_CV99Z9.zip Share this post Link to post Share on other sites
Jeff Garcia 0 Report post Posted February 18 Hello, guys. It doesn´t works. When I try to send this firmware that you indicate (WFC5790_FWG238TL_CV24M3_CV99Z9), the firmware program doesn´t recognize the printer, as you can see in the images attached. There are two images... firmware (WFC5790_FWG238TL_CV24M3_CV99Z9) and firmware (WFM5799_FWG240TL_CR29LA_CR99Z9). The firmware WFM5799_FWG240TL_CR29LA_CR99Z9 can be sent to the printer, but with same NO LAN issue. Wait for yout assistance. Thanks. Jeff. Share this post Link to post Share on other sites
Jeff Garcia 0 Report post Posted February 26 Hello, Any solution for this issue? Share this post Link to post Share on other sites
Jeff Garcia 0 Report post Posted April 1 Hello, Any solution for this issue? I need support. Share this post Link to post Share on other sites
wic.support 31 Report post Posted April 2 Good day. New firmware version is available: https://www.chiplesssolutions.com/download/chipless/WFM5799_FWG240TL_CR15NC_CR99Z9.zip Please, try this one. Share this post Link to post Share on other sites
Jeff Garcia 0 Report post Posted April 2 Awesome! After apply this new firmware, the LAN connection is working fine in both M5799 mentioned above, BUT.... Unfortunatelly, today we have faced this same issue in WF-C5890. Only one case until now, but seems to be the same problem. The LAN connection simply doesn´t works after apply the actual firmware, downloaded in: https://chiplesssolutions.com/download/chipless/WFC5890_FWCK23TL_DB01N9_DB99Z9.zip Could you, please, verify? Thanks in advance. Share this post Link to post Share on other sites
wic.support 31 Report post Posted April 11 Good day. Please, try this one: https://chiplesssolutions.com/download/chipless/WFC5890_FWCK23TL_DB23P1_DB99Z9.zip Share this post Link to post Share on other sites
Jeff Garcia 0 Report post Posted April 11 Something get wrong.... Please, HELP!!!! Urgent... After apply this new firmware, the printer DON´T turn on anymore. I did the firmware update in firmware mode. It was correctly uploaded. Turned off pressing and holding the ZERO buton, and when I pressed the power buton to turn onagain, the printer don´t respond. Any message, any light.... I already tried turn on in normal mode and in firmware mode, but it simply doesn´t works. This is a printer of a costumer. Please, I need your help to solve this issue. Share this post Link to post Share on other sites
Jeff Garcia 0 Report post Posted April 11 See the attach video, please.... The printer was working fine, until update this new firmware.... Imediatelly after update this new firmware, the printer don´t turn on again. Vídeo do WhatsApp de 2025-04-11 à(s) 14.37.45_2ae3fc20.mp4 Share this post Link to post Share on other sites
Jeff Garcia 0 Report post Posted April 11 It seems that the video wasn´t uploaded... Follow the link of the video: Share this post Link to post Share on other sites
Jeff Garcia 0 Report post Posted Monday at 02:30 PM Hello, I need your help! After update this firmware, the printer isn´t turning on anymore. Thanks. Share this post Link to post Share on other sites
