dthutd 0 Report post Posted February 22, 2020 If I press and hold the STOP + DOWN + LEFT + POWER buttons, the update will be successful, but when I enter the KEY and press Update Printer, nothing will happen. If I do not enter Update mode, the update program will run to 80-90% and the printer will display an error when changing the external ink supply system. So what can I do? Thanks Share this post Link to post Share on other sites
wic.support 31 Report post Posted February 22, 2020 Please, check current firmware version using `Report` button in the WICReset and post screenshot. Share this post Link to post Share on other sites
wic.support 31 Report post Posted February 22, 2020 Firmware has not been updated, correct version must be CT14I9, please, make sure that you are using appropriate updater and follow this instructions: Share this post Link to post Share on other sites
dthutd 0 Report post Posted February 22, 2020 I do not use 3rd party cartridges, my printer is using genuine ink, but today the printer must replace another cartridge. I bought a Key for use without a chip, this printer first loaded the KEY, but the firmware update failed. When I did the steps as instructed, I didn't see the printer even after connecting to the usb cable, entering the License. Please show me how to fix it. thanks I checked with the WIC software, the version has been successfully updated, but the printer still says that I have replaced the cartridge and I cannot use the printer when using the License. Share this post Link to post Share on other sites
dthutd 0 Report post Posted February 22, 2020 I made the License to receive the printer, but when Activate Online it reported this error, please help Share this post Link to post Share on other sites
John_Admin 390 Report post Posted February 22, 2020 Why do you start to run License utility??? You have used NoInks Updater before Where did you see you have to change utility to License.exe??? Share this post Link to post Share on other sites
dthutd 0 Report post Posted February 23, 2020 I used the Activation key to use the chipless software for the Epson C5290 printer, my printer has just run out of genuine ink, now I want to use the chipless software to continue using the printer. At first I used the wrong noinks update software. I found out I need to use the License utility. But now it shows an error message like this? Share this post Link to post Share on other sites
wic.support 31 Report post Posted February 23, 2020 After firmware update is complete you need to use NoInks updater for this model. Please, try again. Share this post Link to post Share on other sites
dthutd 0 Report post Posted February 23, 2020 I have completed the firmware update, the WIC software has announced the successful update of the CT14I9 version, but when I use Activated Online on the License there is error 10095. I bought the Activation Key, not the Noinks Update. Now I have to buy Noinks Update Key again Share this post Link to post Share on other sites
John_Admin 390 Report post Posted February 23, 2020 I bought the Activation Key, not the Noinks Update. Give us your Order number - we will check your key Share this post Link to post Share on other sites
NEW_MEM 0 Report post Posted September 21, 2020 My Epson printer "c5210" reports 10095 error when entering the Key Help me Share this post Link to post Share on other sites
John_Admin 390 Report post Posted September 21, 2020 1. Update License application - Download License.exe utility - Password - 12345 2. What is your current firmware version now in Your printer? Share this post Link to post Share on other sites
NEW_MEM 0 Report post Posted September 21, 2020 I use this firmware "FWG242TL_CS26I9_CS99Z9" Share this post Link to post Share on other sites
John_Admin 390 Report post Posted September 21, 2020 What is your current firmware version now in Your printer? 1 Share this post Link to post Share on other sites
NEW_MEM 0 Report post Posted September 22, 2020 I am using this firmware " Share this post Link to post Share on other sites
John_Admin 390 Report post Posted September 22, 2020 Firmware version is right Update License application - Download License.exe utility - Password - 12345 Unzip archive to the folder and run License - then use activation key 1 Share this post Link to post Share on other sites
NEW_MEM 0 Report post Posted September 22, 2020 - Similar to the 10095 root bug - I have tried switching to another computer Share this post Link to post Share on other sites
wic.support 31 Report post Posted September 22, 2020 Good day. Please, try to download and update firmware again following this instruction: https://forum.2manuals.com/index.php?/topic/80765-how-to-update-and-activate-chipless-firmware-complete-guide/ and activate it again, if you get the same results, I can connect to you remotely and check this myself (for this send me you contacts in PM, preferably telegram or skype). 1 Share this post Link to post Share on other sites
NEW_MEM 0 Report post Posted September 24, 2020 I fixed it by changing the proxy on my computer. Thank you very much Share this post Link to post Share on other sites