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I have a XP241, I have adquired the unlock lincences, but it doen´t works.

When I try to Activate Online, I receive a connection error, to verify usb port, firewall and internet connection. But its all ok.

The firmware was already updated to the version MF07I3. I have tried first using the printer in setup mode, so I have found an answer regarding XP241, where you indicate to do it on normal mode, but it doesn´t works anyway.

I have deleted all of other printers from my computer, including the XP241 drivers and reinstalled the 241 drivers.
Tried to send the MF07I3 firmware by normal mode and config mode, changed the usb port, changed the usb cable... 

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I´m facing the same problem today.

I have adquired 5 licences recently, used 4, but in the last one, I receive a connection error message, asking to verify usb port, firewall and internet connection. But its all ok.

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Follow 2 attachments. A Wic Reset Report and the Error Message.

I´ve tried:
- removed all printers and Epson programs;
- reinstalled drivers from Epson.com
- reseted the wifi connection (on printer),
- tested in 2 different notebooks.

wic.jpg

errormessage.jpg

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B8FXB-92HFY-K7VK9-PWB62-94R76:

Date of use: 2020/9/7

IP address: 177.42.226.238
Port: 51351

Printer model: XP235
Printer serial number: W2GK034955

Mac address: 44:D2:44:A7:8D:22
So you have already used this key on one printer
You can't use it on other printer

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