John_Admin 389 Report post Posted March 16, 2014 There is common problem for new Epson printers. After firmware update by internet - printer will not recognize NOT ORIGINAL cartridge chips. So if you use CISS or Refillable cartridges - you use not original chips. If you allow printer make firmware update from Epson server - you will get this problem. Printer cant see cartridges. The solution is - to make firmware DownGrade. You can do it by WIC utility. Here is videotutorial how to make firmware downgrade on XP-212 printer: To check if your printer model is supported - find your model in Supported Printers List tab and point mouse to [ I ] Firmware downgrade requires Firmware Key. You can buy Firmware Key - here Please note that due to the technical constraints firmware update in normal operating mode is not possible if printer has any errors or ink cartridges is unrecognized or empty. Share this post Link to post Share on other sites
nire 0 Report post Posted April 7, 2014 I downloaded WicReset but I can't find the firmware for XP-401, do you have any solution? Thank you. Share this post Link to post Share on other sites
Cerati 0 Report post Posted April 11, 2014 Hi, i have the XP-401, you are saying here it is compatible but it's not on the supported models list, jumps from XP-400 to XP-402... Any advice? thank you. Share this post Link to post Share on other sites
pablo 1 Report post Posted April 11, 2014 Welcome to my also have 212 213 etc. However, you need to upload to your relevant senior. I'm waiting for an older fw to xp-215 in wicreset Question to the Administrator, when you go out older firmware to the XP-215? to department CISS etc.?? Share this post Link to post Share on other sites
John_Admin 389 Report post Posted April 14, 2014 I have an Epson Expression Home XP-215 and upgraded the firmware a few days ago to version OF25DB. Do you know, if this problem also occurs on this printer? If yes, could you please add support for firmware downgrade to the WIC utility? Thank you! And a second question: Do you think that third party cartridges with future chips will work with the new firmware? 1. Yes. Sure. This kind of problem is common to XP-215 also. 2. They will work until need reset. So need make downgrade. One time. Then don't make firmware update! 3. We'll add XP215 model soon. Share this post Link to post Share on other sites
pablo 1 Report post Posted April 14, 2014 XP-215 After doing an update of Version OF30DA after update on OF25DB CISS system stopped working :/ I have not heard about innncyh models, but probably also came firmware As to the future contributions of producers certainly will make sure to work! I'll be waiting to add the XP-215 OF30DA = Perhaps this fw you have to go Thanks Sorry for my bad english :/ ... Share this post Link to post Share on other sites
pablo 1 Report post Posted April 17, 2014 Thank you for adding device update the firmware to the XP-215 The printer has a serial bios now, it works CISS etc Regards Share this post Link to post Share on other sites
John_Admin 389 Report post Posted April 17, 2014 I downloaded WicReset but I can't find the firmware for XP-401 We have added XP401, XP215 firmware - see full list at the top. Share this post Link to post Share on other sites
markharris 0 Report post Posted November 18, 2014 Would like this asap. Please add old firmware for the SX535WD...thanks. Share this post Link to post Share on other sites
Guest Bassgeye Report post Posted November 23, 2014 I have the XP-810 and need to roll back the firmware. It has NONE of those buttons! It is a touch screen display. How would I enter into the firmware update mode? All I get now is a message on the printer that my cartridges aren't compatible. There is no way to touch these points and make it enter to firmware update. Sorted: Looks like it finally worked. Seems the issue is on the xp-810 once you press the power and down arrow and get into the update mode you have to press the home button. The LCD text was then white. (It is red if i just follow your instructions) And the firmware completed. Luckily I had a chance to try multiple times as I guess my reset key was still able to be used since I only got the firmware started but never the firmware completed message. Share this post Link to post Share on other sites
jl91 0 Report post Posted February 3, 2015 Hi, could you please add support for Epson XP-225 downgrade? My printer was upgraded to the latest version and I cannot use compatible cartridges. Thank you. Share this post Link to post Share on other sites
timw128 1 Report post Posted February 13, 2015 Hi John- Thanks for your email response today regarding my 2manuals query. I am having a non OEM ink cartridge compatibility issue, after running the waste ink counter reset. Yes, I need to do a firmware swap. Here is the problem I have- I THINK my original firmware that was pre-installed on my Artisan 810 was version LW28AC. The WIC Reset Utility informed me version LWO79C is in the printer at present. Not sure how this happened. I want to make sure which direction I go with this so as I don't waste a key. Do you know of a way to find out the order that Epson chronologically released these upgrades and what version name they are?... I just want to do this right. Thank you. Regards- tim 1 Share this post Link to post Share on other sites
isa 0 Report post Posted October 13, 2015 Do you know of a way to find out the order that Epson chronologically released these upgrades and what version name they are?... I just want to do this right. me too! I can't find a firmware version release history anywhere. There are dates listed next to the firmware version in the dropdown menu, but I don't know the date of the firmware that I have currently installed (it is not listed as one of the choices in the menu). Share this post Link to post Share on other sites
John_Admin 389 Report post Posted October 29, 2015 Use WIC utility: Click on Report Button: Share this post Link to post Share on other sites
Bart33kk 0 Report post Posted November 4, 2015 Hello. I got epson PX830 printer. I need to downgrade firmware as it stopped recognizing CISS cartridges. Problem is I don't know how to enter into "firmware mode" on printer. I just got one button on it which is "On". It got touch screen but as it doesn't recognize cartridges it doeasn't start through "Replace ink crtridges" monit so i haven't acces to touch screen menu. How can I enter this firmware mode just with "On" button or anyhow? EDIT. I found it out...but it didn't helped much. I flashed available firmware for PX830 and still got "ink cartridges cannot be recognized" message. Damn...I think something bad happened with ink controller or something. I think this printer will go into trash. I already spent around half of it's current vcalue to fix the problem and nothing. Waste of money...waste of time...F* EPSON ! Share this post Link to post Share on other sites
Iraklion 0 Report post Posted November 9, 2015 Hello! I am from Argentina. I have an EPSON XP-211 S/N: S6BK343474 and now the printer has the OD25F8 firmware. Will WIC Reset Utility work to downgrade the firmware so I can use my CISS? Do you offer refunds or satisfaction guarantee? Thanks! Share this post Link to post Share on other sites
AlexPa 0 Report post Posted November 9, 2015 Hello I need to downgrade firmware epson wp 4535, in the list in wic utility is only the newest firmware, at the moment printer firmware is GE24D5 2013/05/24, i need older firmware. Share this post Link to post Share on other sites
John_Admin 389 Report post Posted November 12, 2015 We have NO older firmware then 2013 Share this post Link to post Share on other sites
Iraklion 0 Report post Posted November 14, 2015 Hello! I am from Argentina. I have an EPSON XP-211 S/N: S6BK343474 and now the printer has the OD25F8 firmware. Will WIC Reset Utility work to downgrade the firmware so I can use my CISS? Do you offer refunds or satisfaction guarantee? Thanks! Share this post Link to post Share on other sites
Iraklion 0 Report post Posted November 14, 2015 Hello! I am from Argentina. I have an EPSON XP-211 S/N: S6BK343474 and now the printer has the OD25F8 firmware. Will WIC Reset Utility work to downgrade the firmware so I can use my CISS? Do you offer refunds or satisfaction guarantee? Thanks! Share this post Link to post Share on other sites
crv100 0 Report post Posted November 21, 2015 are yall gonna add support for xp420 firmware roll back?? Share this post Link to post Share on other sites
ihateepson 0 Report post Posted November 29, 2015 I know the downgrade utility doesn't support my printer (Epson Workforce 435). Will it in the future or am I just out of luck? Thank you. Share this post Link to post Share on other sites
John_Admin 389 Report post Posted May 14, 2016 add support for xp420 firmware XP420 firmware downgrade is supported now WF435 firmware downgrade is supported now Share this post Link to post Share on other sites